Cookie Policy

BIRDNEST PETS LLC operates Birdnest Pets and the website at birdnestpets.com.

This Cookie Policy explains how cookies and similar technologies are used when customers visit the website, use the shopping cart, sign in to an account or complete checkout.

What Cookies Are

Cookies are small data files stored on a visitor’s browser or device.

Cookies allow the website to maintain a secure session, remember shopping cart contents and complete essential website functions.

Cookies Used by Birdnest Pets

Birdnest Pets uses Shopify cookies required to operate the online store and Google technologies used to measure website activity and manage advertising.

These necessary cookies support:

  • Website navigation

  • Secure website connections

  • Shopping cart contents

  • Checkout

  • Customer account sign-in

  • Order processing

  • Fraud prevention

  • Website security

  • Session management

  • Privacy settings

The website does not operate correctly without these necessary cookies.

Shopping Cart and Checkout Cookies

Shopify uses necessary cookies to:

  • Keep products in the shopping cart

  • Connect the shopping cart to the checkout

  • Maintain the checkout session

  • Process the selected delivery information

  • Protect checkout from unauthorized activity

  • Complete payment authorization

  • Confirm the order

These cookies are used only for store operations, security and order completion.

Customer Account Cookies

When a customer signs in to an account, Shopify uses necessary authentication cookies to:

  • Confirm the customer’s identity

  • Maintain the secure account session

  • Provide access to account information

  • Protect the account from unauthorized access

  • Complete account-related requests

Signing out ends the active customer account session.

Security Cookies

Shopify uses necessary security cookies to:

  • Identify unauthorized activity

  • Prevent fraudulent transactions

  • Protect customer accounts

  • Protect payment and checkout sessions

  • Maintain website security

These cookies are required for the secure operation of the store.

Google Technologies

Birdnest Pets uses Google tags to measure website activity and manage advertising. These technologies process website visits and interactions according to the visitor’s privacy settings and applicable law.

Visitors can manage applicable privacy choices through the website’s cookie controls and Your Privacy Choices page.

Payment Provider Websites

Customers who select PayPal complete payment through PayPal’s payment service.

PayPal controls the cookies used on PayPal websites and payment pages. PayPal’s cookie and privacy terms apply while the customer uses PayPal’s service.

Birdnest Pets does not control cookies placed on an external payment provider’s website.

Cookie Duration

Shopify controls the technical duration of the necessary cookies used by the online store.

Session cookies end when the browser session ends.

Necessary persistent cookies remain for the period required to maintain security, cart, checkout, account and privacy functions.
Google controls the duration of cookies and similar technologies used through its services.

Browser Controls

Customers can use their browser settings to view, block or delete cookies.

Blocking necessary cookies prevents the website from maintaining the shopping cart, customer account or checkout session.

A customer who blocks necessary cookies must enable them before completing an order.

Contact Information

Questions about cookies or website privacy must be submitted to:

BIRDNEST PETS LLC

Email: support@birdnestpets.com
Phone: +1 (606) 965-3972
Customer Service: Monday–Friday, 9:00 AM–5:00 PM Eastern Time